Terms
Welcome to Onelzak. By accessing or using our website and services, you agree to comply with these Terms of Service. Please read them carefully before creating an account or placing an order.
1. General Use
Onelzak provides digital marketing and social media growth services to individuals, creators, businesses, and brands. By using our platform, you confirm that you are at least 18 years old or have permission from a parent or legal guardian.
2. Account Registration
You are responsible for maintaining the security of your account and password. All activities performed through your account are your responsibility. Please ensure that all information you provide is accurate and up to date.
3. Payments
- All payments must be completed before an order is processed.
- Prices are displayed in Tanzanian Shillings (TZS) unless stated otherwise.
- We accept the payment methods available on the platform.
- Onelzak does not store your complete payment information.
4. Orders & Delivery
- Orders begin processing once payment has been confirmed.
- Delivery time depends on the selected service and provider availability.
- Customers must provide the correct public link or username.
- Incorrect, private, or deleted links may result in order failure.
5. Refund Policy
Refunds are only available when an order cannot be completed due to a system or provider issue. Orders submitted with incorrect, private, or invalid links are not eligible for a refund.
6. User Responsibilities
Users agree to:
- Provide accurate order information.
- Ensure accounts or posts are public when required.
- Avoid placing duplicate orders on the same link before the previous order is completed.
- Use Onelzak services responsibly and in accordance with social media platform policies.
7. Prohibited Activities
The following activities are strictly prohibited:
- Fraudulent or illegal activities.
- Abuse of the platform.
- Creating multiple accounts to bypass restrictions.
- Violating third-party platform policies.
8. Account Suspension
Onelzak reserves the right to suspend or permanently terminate any account involved in fraudulent, abusive, or policy-violating activities without prior notice.
9. Limitation of Liability
Onelzak is not responsible for losses resulting from incorrect links, account restrictions, social media platform changes, or circumstances beyond our control.
10. Changes to These Terms
These Terms of Service may be updated at any time. Continued use of the website after updates indicates your acceptance of the revised Terms.
11. Contact Us
If you have any questions regarding these Terms of Service, please contact our support team at support@onelzak.com.